Your Trusted Partner In Data Collection

Reliable fieldwork and data collection across all nine provinces

Since 2008 we have run face-to-face, telephonic and online fieldwork for research agencies, government and brands across South Africa.

National Coverage

Fieldwork in all nine provinces

Quality Assured

Validated and back-checked data

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Years In Fieldwork

About Us

We are a fieldwork agency dedicated to reliable data

We run fieldwork for research agencies, government, academia and consumer brands across South Africa.

“Empowering informed decision-making by illuminating the path to data-driven insights, one discovery at a time.”

18 Years Of Experience

Fieldwork since 2008, originally GfK South Africa's field service.

Our Services

fieldwork services across every method

Face-to-Face Interviewing

In-person consumer and respondent interviewing conducted nationally.

Telephonic Interviewing (CATI)

Computer-assisted telephonic interviewing from a managed calling floor.

Online Data Collection

Digital survey fieldwork and online panel data collection.

Observational & In-Depth

Observational studies, central location tests and in-depth interviews.

Data Quality Assurance

Validation, back-checking and quality control on every dataset.

Brand Promotions & Activations

Exhibitions, roadshows and in-store campaigns with trained staff.

Our Execution Strategy

our method for delivering reliable data

Every project starts by understanding your objectives, then selecting the data collection techniques that fit your sample, method and regional coverage.

We manage the work end to end, from interviewer recruitment and training through real-time fieldwork monitoring to validated final delivery.

Understand Objectives

We scope your sample, method and regional coverage.

Execute Fieldwork

Trained interviewers collect data in the field.

Uphold Quality Standards

Every dataset is validated before it reaches you.

we offer end-to-end project management designed to meet the specific needs of every study

Managed Fieldwork

Recruitment through to final delivery

Custom Scoping

Scoped to your study design

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Years In Fieldwork

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Provinces Covered

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BBBEE Level

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Services Offered

Let's Scope Your Next Fieldwork Project & Get a Quotation Today

Tell us your sample size, method and region and we will come back with a scoped quotation.

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Get In Touch

Speak to us about an upcoming study, a national fieldwork rollout or a brand activation.

Common Questions

Answers to common fieldwork questions

A few things clients ask before commissioning fieldwork with us.

We conduct fieldwork in all nine South African provinces, across urban, peri-urban and rural sampling points.

Our quality assurance team validates every dataset for accuracy, completeness and reliability, including back-checks on completed interviews.

Twilight Global is a BBBEE Level 1 contributor, which allows clients to claim maximum procurement recognition on fieldwork spend.

English,Afrikaans,isiZulu,isiXhosa,Sepedi,Setswana,Sesotho,Xitsonga,Tshivenda,isiNdebele

Twilight Global conducts all Fieldwork research in accordance with the highest ethical standards. We comply fully  with the protection of Personal Information Act ( POPIA)  and the relevant research ethics guidelines. All our Team members including, Interviewers,Supervisrs and quality Control Team are trained in ethical data collection practices,informed consent and responsible handling of personal Information
We retain personal and project related data only for as long as necessary to fulfill the purpose for which it was collected and required by the law. We do not keep personal information longer than needed and apply appropriate security measures throughout the retention period. 
Insights & Updates

Notes on fieldwork practice and data quality in South Africa

Brand Activations and Data Collection Are Different Disciplines — Here’s Why We Do Both
16Aug

Brand Activations and Data Collection Are Different Disciplines — Here’s Why We Do Both

Fieldwork infrastructure and brand promotion work draw on the same national network and field-management discipline, but they serve different goals. Here’s how to think about which one — or both — your project needs.

Face-to-Face, Telephonic, or Online? Choosing the Right Data Collection Method
16Aug

Face-to-Face, Telephonic, or Online? Choosing the Right Data Collection Method

Each fieldwork method has trade-offs in cost, reach, and depth. Here’s how to think about which one fits your research objective.

What ‘Data Quality’ Actually Means in South African Fieldwork
16Aug

What ‘Data Quality’ Actually Means in South African Fieldwork

Data quality isn’t a checkbox at the end of a project — it’s built into every stage of fieldwork, from recruitment through to final delivery. Here’s how we approach it.